Help Q: Is this service really free? A: Yes, completely free. No strings attached. Q: Why does the video keep stopping and starting during play? A: If a video does not play continuously, it may be due to your connection speed. You'll need a broadband connection with at least 500+ Kbps for the best viewing and uploading experience. Test Connection Speed : It's also possible that Working Dog Videos servers are experiencing high traffic, which sometimes affects the speed. If this is the case, there's not much you can do, but you can try at a later time when our servers will be less loaded. Thanks for your patience with us as we continue to grow. Q: Can my video be more than 100MB or longer than 10 minutes? A: Yes. Just remember to set your computer's screen saver and/or sleep mode to 1 hour(recommended) or more. If your video does not properly upload, try to edit your video into two parts: EX: Math Part I - Math Part II. Q: Having trouble uploading? A: Working Dog Videos Upload has an Unlimited MB maximum file size which, at typical video compression rates, should be around 15 minutes long or roughly 9 seconds per 1 MB. If your file is larger than 100MB and still under 15 minutes then you should open it in your video editing software and export it to a new, compressed file with one of our accepted formats and a higher compression setting. An example of this from a Working Dog Videos User experience that had a video file which started out at 3 gigabytes. After rendering in Final Cut Pro Software Program it was reduced down to 65 MB, and uploaded to Working Dog Videos with no problem. Q: My upload's been running a long time and hasn't completed or it Timed Out. What should I do? A: Uploading a video can take several minutes, depending on the length of your video and the demand on the servers. If your video upload is taking longer than 30 mintues to complete, we recommend canceling the upload, checking the length and settings for your video, and uploading it again. You can also try two options: OPTION 1: Please make sure any firewall software you may have is allowing the connection to our server. If you're on a corporate or school network the connection may be blocked. You might want to check with your network administrator to find out what restrictions your network's under.You'll need a broadband connection with at least 500+ Kbps for the best viewing and uploading experience.
Test Connection Speed Q: Can my video be embedded on WIKI websites? A: Yes. Right click on this link and select Save As (
workingdogvids.php), and then add the following to config.php: Q: How can I embed a video for my Edublogs/WordPress blog? A: Here are some steps:
1. Copy link provided under "Edublogs/WordPress Embeddable:" within the selected video viewing page. That's it! Contact us if you need help. Note: Working Dog Videos provides the ability to embed videos to your website/blog for personal, training or educational use only, provided you give a link back to Working Dog Videos in any presentation, website, or other form of media in which the embedded video is included and give credit to the author of the video. Q: What kind of videos can I upload? A: You may upload any kind of video that promotes your puppies or your favourite dog breed and upload videos of their obedience, tracking, protection - perfect for breeds such as German Shepherd Dog, Malinois, Border Collies, Doberman Pinschers, Mastiffs etc that you'd like to share with the world. Videos may not post advertisements or solicitations of business. We also don't allow any nudity or profanity and your video must be appropriate for all audiences. These are just some examples of the videos that our users are uploading. Q: What Video file formats can I upload? A: Working Dog Videos accepts video files in the WMV, .AVI, .MOV, .MPG, .MP4 and .FLV file formats. Q: What's the best format to upload for high quality? A: We recommend the following settings:
* MPEG4 (Divx, Xvid) format Resizing your video to these specifications before uploading will help your videos look better on Working Dog Videos. Remember if you do not see your file extension listed, you can convert any of your files for free at ZamZar.com. Q: What Support file formats can I upload? A: Working Dog Videos accepts support files in the .doc, .ppt, .pdf, .rtf, .txt, .csv, .xls, .mp3, .wav, .kmz, .swf, .zip and .gsp file formats. Q: How can I improve my videos? A: We encourage you to make and edit your videos with software such as
CamStudio Q: What is your policy on copyright infringement? A: Working Dog Videos respects the rights of copyright holders and publishers and is only accepting video uploads from persons who hold all necessary rights to the uploaded material. Our policy is to respond to any notices of alleged infringement that comply with the Digital Millennium Copyright Act (DMCA). If we receive a notice or otherwise have reason to believe that content you submitted infringes another party's copyright, your account may be terminated and the video removed from Working Dog Videos. Q: It keeps asking me to log in, what should I do? A: Make sure you have cookies enabled. Q: What are 'tags'? A: Tags are basically keywords that describe your videos. Like, if you have a Doberman Dog video, you might choose to tag it with 'dog,' ‘Doberman' and 'big.' Other users that enjoy watching Doberman videos can then search for 'doberman' and your video will pop up in their search results. Q: How do I remove a video? A: To remove one of your videos, simply go to My Videos Page. Click on the 'remove video' button next to the video you'd like to remove. Q: Is there a limit to how much I can upload? A: We don't have any limit for the number of videos you upload, and we don't foresee adding a ceiling anytime in the future. So, get crankin' and upload as many videos as you'd like - its more content for the Working Dog Videos community to enjoy! Q: How do I embed videos on my MySpace/Friendster profile?!? A: Simply copy and paste the Embeded URL on the video page and embed your videos on Friendster/MySpace/eBay/blogs. Q: Videos won't play, what's wrong? A: Please make sure you have the latest version on Macromedia Flash installed on your computer. To download it, please visit: http://www.macromedia.com Q: How long do my videos stay on Working Dog Videos? A: Currently, we do not have any time limits or expirations on videos. Q: How can I prevent other users from seeing my email address? A: Rest assured, Working Dog Videos never displays your personal email address, nor is your email address ever displayed when another user sends you a message through the site. The only personal information a user will see about you is what you post on your profile page, as well as the public videos you upload. Q: Can you make videos autoplay? A: Yes, you can autoplay movies! You know how there's that embeddable source that's shown at the bottom of every video, like: Basically, if you replace false with true where &autostart=false so it looks like this: That should make the video automatically start playing. Q: How do I report copyright infringement? A: If you believe that someone else has uploaded your copyrighted content without your permission, we encourage you to contact that person in order to resolve any differences with them directly. You can also contact our support team using this form for instructions on how to submit a copyright infringement notice to Working Dog Videos. Q: What if I have been falsely accused of copyright infringement? A: We'll let you know if we receive a copyright complaint about any of your video content that is hosted on Working Dog Videos. We'll give you the opportunity to respond appropriately. Q: What are you doing to prevent content that violates your policies from appearing in Working Dog Videos? A: We do a preliminary review on uploaded videos through both a manual and automated process. Although we try our best to detect and remove videos that violate our policy guidelines, our review process is primarily focused on removing adult content or obvious copyright violations, and is not bulletproof. However, we encourage our viewers to notify us when they discover policy violations or copyright issues -- we have a process for reviewing reported policy violations, and respond to reported copyright violations under the Digital Millennium Copyright Act. Q: What is this .MSWMM file? How do I create a movie with Windows Movie Maker? A: A .MSWMM file is a Windows Movie Maker Project file. By saving the project, it allows you to return to the movide and make modifications at a later time. However, if you're satisfied with the movie and would like to upload and share the result through Working Dog Videos, you will need to choose the "Save Movie File" option under the "File" menu (which is different from "Save Project" that creates the .MSWMM file). Q: How can I download a video for external use? A: Here are some steps:
1. Click the title link in the Download Video section on the video page. Note: Working Dog Videos provides the ability to download videos to your computer for personal, training or educational use only, provided you give a link back to Working Dog Videos in any presentation, website, or other form of media in which the downloaded video is included and give credit to the author of the video. Q: How can I download a video for external use (Mac & Linux Users)? A: For Mac & Linux Users it is best to use Mozilla FireFox internet browser. To download a Free copy, Click Here. Also a suggestion by one of our Mac User Members, another option to convert files using a Mac is VisualHub. This program is a universal video converter for Mac. Click Here. Q: Can I upload a .flv file to Working Dog Videos? A: Yes. You can upload a .flv video file to Working Dog Videos. Contact Working Dog Videos If you have any account or video issues, please contact us here. Also, if you have any ideas or suggestions to make our service better, please don't hesitate to drop us a line. |
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